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Wreal Ltd Returns Policy


Our standard returns policy for school uniform is 28 days.  This applies to both online and in-store purchases.

If the item is unused, in its original packaging and accompanied by a valid proof of purchase, we will offer an exchange, credit note or a full refund. This does not affect your statutory rights.
Customers returning purchased items after 28 days or without proof of purchase will be issued a credit note.

Items purchased from our club pages are not eligible for refunds, you may however exchange your items or receive a credit note.

Bespoke orders are non – returnable and not eligible for a refund / exchange / credit note.

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