Wreal Ltd Returns Policy
Our standard returns policy for school uniform is 28 days. This applies to both online and in-store purchases.
If the item is unused, in its original packaging and accompanied by a valid proof of purchase, we will offer an exchange, credit note or a full refund. This does not affect your statutory rights.
Customers returning purchased items after 28 days or without proof of purchase will be issued a credit note.
Items purchased from our club pages are not eligible for refunds, you may however exchange your items or receive a credit note.
Bespoke orders are non – returnable and not eligible for a refund / exchange / credit note.